Ragland Telephone Company, Inc.

Important Notice to Subscribers:

Customer Proprietary Network Information

Ragland Telephone Company, Inc. ("Ragland") wants you to understand your right to restrict the use of, disclosure of and access to your Customer Proprietary Network Information, or CPNI. You have a right and Ragland has a duty, under federal law, to protect the confidentiality of your Customer Proprietary Network Information.

What is CPNI?

It is the information that Ragland obtains that relates to the quantity, technical configuration, type, destination, location, and amount of use of the telecommunications service you subscribe to from Ragland. It includes the information that is found in your bills, but it does not include subscriber list information (name, address and telephone number).

Examples of CPNI would be the telephone numbers that you call, the times you call them, the duration of your calls or the amount of your bill.

Use of your CPNI.

CPNI may be used by Ragland to market services that are related to the package of services to which you currently subscribe, when providing inside wiring installation, maintenance and repair services, and when marketing "adjunct to basic" services, such as call blocking, call waiting and caller I.D. CPNI may also be used for the provision of customer premises equipment ("CPE") and services like call answering and voice mail or messaging, and to protect Company property and prevent fraud. A carrier may use CPNI to bill and collect for the services you receive from the company.

Ragland and its affiliated companies offer additional communications-related services. We seek your approval to access your CPNI so that Ragland, and its affiliates, can provide you information on new services and products that are tailored to meet your needs or may save you money.


You have the right to disapprove this use by contacting us in writing at P.O. Box 577, Ragland, Alabama 35131 or by e-mail at cpninotification@ragland.net or by phone at 205-472-2141 within thirty-three (33) days after this notice is sent to you. Our drop box located at 630 Main Street, Ragland, AL, is accessible twenty-four (24) hours a day, seven (7) days per week. If you disapprove our use of your CPNI, you may not receive notice of new services or promotions, but your existing services will not be affected. If you do not notify us of your objection within thirty-three (33) days, we will assume you do not object and will use your CPNI for these purposes. You have the right to notify us at any time to object to the use of this information. Your election will remain valid until you notify us otherwise.